Terms and Conditions

  1. Strictly no refund on all orders.
  2. All of the printed/finished goods may not be 100% in actual size, some of the material will be having a difference in 0.5” to 2” due to size of the material and finishing. Finishing for outdoor & indoor also will not be 100% perfectly done.
  3. Normally the outcome colour of the printed product is different from the original artwork, about 10% – 20%.
  4. Please make sure that all text’s size are no smaller than 8pts, we will do the necessary changes of your artwork based on the selected printing format/size without prior notice.
  5. We prefer JPG, ai, pdf file formats in CMYK colour mode, if customer insist using any other file formats such as png, powerpoint, svg, psd, word etc, we are not responsible for any loss or damage of images or artwork that occurs in conversions from any other file formats to our prefered file formats.
  6. We will not be held liable for any consequences in the event of artwork error goes undetected. Such as errors of missing font, missing linked file, CMYK over 250%, RGB color / Pantone color, image less than 300dpi, line less than 0.25pts, font less than 8pts, less than 10% different for toning effect as well as grammar mistakes and object missing due to overprint setting.